Willnice Privacy Policy – Your Privacy is Our Priority
Willnice LLC (“Company,” “we,” “us,” or “our”) is dedicated to protecting the privacy of our website visitors, clients, prospective clients, vendors, providers, candidates for employment, and any individuals from whom we collect personal information (“you,” or “your”).
This Privacy Policy describes how we collect, use, share, and safeguard your information.
The term “personal information” refers to data that can identify, relate to, describe, link to, or be associated with you, either alone or in combination with other available information, under regulations including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA) and the General Data Protection Regulation (GDPR)
Scope of this Policy
This policy applies to information gathered through our websites (https://willnice.net/), our mobile applications linked to this policy, and during our engagement processes. Ownership and maintenance of our digital platforms fall under our company’s responsibility. This policy does not extend to third-party websites linked to our site.
Consent
By using our site, you consent to the collection, use, and disclosure of your information as outlined in this Policy.
Personal Information We Collect
Types of Information Collected
- Contact Information: Including your phone number, address, email address, and social media accounts.
- Identifiers: Such as your name, aliases, social security number, driver’s license or passport numbers, IP addresses, and other unique personal identifiers.
- Professional Information: This includes job titles, employment history, resumes, and other job application data.
- Event and Subscription Data: Information from event registrations, mailing lists, including dietary preferences, which may indicate health or religious beliefs, as well as your interests and interaction with our services.
- Commercial Information: Records of personal property, purchasing histories, or services you have obtained.
- Legal and Compliance Data: Required for regulatory compliance, including anti-money laundering and market abuse laws.
- Client Information: Collected during the onboarding process, such as identification data and due diligence information.
- Service-Related Data: Relevant to the provision or receipt of services.
- Technical Data: Includes cookies, device identifiers, browser type, operating system, network information, location, and time settings.
- Geolocation Data: Physical location data.
- Sensitive Personal Information: Such as your signature, physical characteristics, insurance policy number, medical information, and biometric data.
- Protected Classification Characteristics: Under laws of California, New York, or federally, such as age, race, citizenship, marital status, medical conditions, gender identity, veteran status, or sexual orientation.
- Inferences: Drawn from any of the data above to create a profile about your preferences, behaviors, and other personal characteristics.
Collection Methods
We primarily collect this information directly from you through:
- In-person interactions, telephone, text, or email communications.
- Our website, including through cookies.
- IT systems.
- Public sources such as property records.
- Third parties, including credit reporting agencies, customer due diligence providers, or with your explicit consent, your bank.
- Partners, professional advisors, and other agents of the company.
Purpose and Use of Collected Information
We may use your personal information for various purposes, essential to provide our services, meet legal obligations, or address legitimate business interests. Here is a detailed explanation of how we might use your information:
- Provision of Services: We use personal information such as your identification data, contact details, and other relevant service data to fulfill your requests or deliver services you’ve engaged us for.
- Client and Vendor Management: For administering our relationships with clients and vendors, we utilize identification and contact details, financial data, and other service-related information for tasks such as invoicing, updating records, and managing our interactions with vendors.
- Client Support: We handle inquiries and feedback using your identification data, contact details, and other relevant information.
- Marketing Activities: We may use your information, including identification and contact details, along with cookie and device data, to send marketing communications and event invitations that might interest you.
- Website and Service Enhancement: To improve the usability and functionality of our website and services, we analyze cookie and device data.
- Security Measures: We ensure the security of our website and IT systems by using relevant personal and financial data, alongside cookie and device data.
- Legal and Regulatory Compliance: For compliance with legal or regulatory requirements, we process identification data, contact details, financial data, and compliance-related data, including for anti-money laundering and fraud prevention.
- Fraud Prevention and Security: We undertake measures to prevent fraud and secure our systems, including identity verification and system integrity checks.
- Operational and Analytical Uses: For operational improvement and analysis, we process your information for efficiency enhancements, training, quality control, and statistical purposes.
- Auditing and Quality Assurance: We conduct audits and quality assessments to maintain high service standards.
- Legal Interests and Compliance: We may use your data to protect our rights or property, ensure safety, or comply with legal processes, where necessary.
- With Your Consent: In situations where your consent is required, we will use your information accordingly.
Health Information
When interacting with our services or our website, you may provide us with health-related information. We maintain the confidentiality of any personally identifiable health information you share with us and do not disclose it to others.
Please note, however, that we are not responsible for how you choose to share or use your health information on third-party platforms, linked websites, or with other external entities. The data policies, content, and practices of these external sites and platforms are outside our control. We advise you to review the privacy and security policies of each website or resource you access to understand how they manage your information.
Promotional Communications
We may use your personal information to send you updates, news, and information about our industry and services through emails, text messages, phone calls, or postal mail.
We prioritize the security and respect of your personal information and do not sell or share it with other organizations for marketing purposes outside of our company.
You have the right to opt out of receiving promotional communications at any time. You can do this by contacting us using the details provided below or by clicking the “unsubscribe” link in emails or replying with “STOP” in text messages, as applicable.
Data Retention and De-Identification
We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Different types of information are retained for varying periods as per legal and operational requirements.
Post these periods, we may anonymize your information, removing personal identifiers so that it is no longer associated with you and treated as non-personal, public data.
Information Sharing and Disclosure
We share your information only with affiliates and service providers involved in delivering our services. We do not share your information with unrelated third parties without your permission, except as outlined in this policy.
Categories of Recipients
In the normal course of business, we may share your personal information with the following entities:
- Company Affiliates and Representatives: This includes our advisors, partners, and agents.
- Service Providers: We work with various service providers and vendors who assist in delivering our services. This group includes IT service providers, financial institutions, payment processors, customer relationship management systems, cloud-based solution providers, website hosts, and logistic companies such as warehouses and mailing services.
- Business Operations Support: We engage other third parties to support our business operations, including analytics providers, marketing agencies, and venues hosting our events.
- Financial and Legal Entities: This includes credit reporting agencies, insurers, and banks that facilitate our business transactions.
- Regulatory and Legal Authorities: We may be required to share your information with law enforcement, regulatory bodies, or government agencies in response to inquiries, subpoenas, or other legal or regulatory procedures.
- Business Transfers: In the event of a business restructuring, merger, acquisition, or asset transfer, your personal information may be shared with the involved third party, ensuring they adhere to privacy practices consistent with this Policy.
- Third Parties Approved by You: Any other sharing of your personal information will be done with third parties specifically approved by you.
When we share your information, we do so under strict instructions that these third parties only process your personal information based on our directions and they must implement suitable technical and organizational measures to protect your data.
We are not responsible for the privacy policies, content, or data handling practices of any linked websites or external resources. We recommend that you review the privacy and security policies of any external site or resource you access through our services.
User Rights
Depending on your location, you may have rights regarding the access, correction, deletion, and portability of your personal information.
Rights for California Residents
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have several rights regarding your personal data:
- Right to Know: You can request details about the personal information we collect and how we use and disclose it.
- Right to Request Deletion: You can ask us to delete your personal information that we have collected.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to Opt-Out: You can opt-out of the sale of your personal information.
- Right to Correct: You have the right to have inaccurate personal information corrected.
- Right to Limit Use and Disclosure: You can limit the use and disclosure of your sensitive personal information.
Your Rights Under European Data Protection Laws
Rights Under GDPR and Relevant Laws
As a resident of the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), you have specific rights concerning your personal data:
- Right to Access: You can request access to your personal data.
- Right to Correction: You have the right to correct inaccurate or incomplete personal data.
- Right to Deletion: You can request the deletion of your personal data.
Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. This could be:
- CNIL in France for EEA residents.
- Information Commissioner’s Office in the UK.
Limitations on Rights
Please note that your rights may be limited under certain conditions:
- If we have a legitimate and compelling reason to continue processing your data.
- If your data is subject to legal privilege or professional secrecy.
These provisions ensure that while your rights are upheld, they do not conflict with legal obligations or legitimate interests.
Cookies and Tracking Technologies
When you use our Site, we automatically gather certain information related to your activity. This data is primarily collected using tracking technologies such as cookies, web beacons, and other similar methods. Additionally, information may be collected directly by your web browser or device, such as your IP address, MAC address, and browser version.
We deploy cookies to your computer’s browser files during your visit to our Site. These cookies might be stored on your computer’s hard drive. The purpose of using cookies is to identify you as a returning user, enhancing your experience when you access our Site.
You can refuse the use of cookies via your browser settings. Please note that if you choose to decline our cookies, you might not be able to access or fully experience all features of the Site.
Data Security
We have put in place both technical and organizational security measures to protect the personal information under our control. These measures include limiting access to personal information to employees and authorized service providers who need it to perform their job responsibilities according to this Policy.
Additionally, we have implemented various administrative, technical, and physical safeguards. Importantly, we do not collect or store any financial data, such as credit card numbers, bank account details, or other payment information on our website. Access to your financial data is not possible through our site unless explicitly provided to an authorized agent over the phone.
While we are committed to protecting your personal information with all reasonable precautions, we cannot guarantee the complete security of any data transmitted online.
It’s important to be aware that email is not a secure means of communication and should not be used for sending confidential or sensitive information. When you provide information online, you do so acknowledging the inherent security risks of internet communications. We cannot be held responsible for any breach of security unless it is a direct result of our own negligence or intentional misconduct.
International Data Transfers
Our company is based in the United States. By using this site, you consent to the transfer, storage, and processing of your information in the United States, irrespective of your location.
Willnice may transfer your personal data to entities located outside the European Union where local laws may not provide the same level of data protection as in the EU. We are committed to ensuring that your personal data is handled securely, regardless of the location. This includes protection against unauthorized access, loss, destruction, or unlawful processing, and ensures that processing aligns with the purposes outlined in our privacy policy.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under this age.
Changes to This Policy
We may update this Policy periodically to reflect changes in our services, privacy practices, or due to legal, statutory, or regulatory requirements. Whenever possible, we will notify you of any significant changes through email.
If we make updates that may result in the disclosure of information you previously chose not to disclose, we will inform you directly, allowing you the opportunity to opt out of such disclosure.
Contact Us
For any inquiries related to this privacy policy or your personal information, please contact us via support@willnice.net.
